InfoCision earns some of the most prestigious awards in the direct marketing industry every year. These are just a few of the honors we have received.
MVP Quality Award
InfoCision is the only company to win a Marketing Via Phone (MVP) Quality Award 16 years in a row. This award is presented by Customer Interaction Solutions magazine to the teleservices company that demonstrates the strongest commitment to excellence, highest quality and most ethical standards.
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DMA International ECHO Awards
Also known as the “Oscar of direct marketing,” the ECHO is the highest tribute in the industry. InfoCision has earned one bronze and two silver ECHOs. ECHOs have been awarded for the most outstanding direct-response advertising campaigns for more than 75 years. Other distinguished winners include American Heart Association and Citibank.
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Best Employers in Ohio
InfoCision has been recognized repeatedly as one of the 10 best employers in Ohio. The rankings, which were compiled by the Ohio Chamber of Commerce, are based on workplace policies, practices, philosophies, systems and demographics, and an extensive employee satisfaction survey.
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NorthCoast 99 Award
The Employers Resource Council (ERC) grants the NorthCoast 99 Awards annually to recognize the 99 best employers in Northeast Ohio. InfoCision has won eight awards, including special recognition for compensation and benefits and the prestigious Diamond Award, which is the top honor awarded by the ERC to only three companies. Nominated by employees, IMC was judged on compensation, benefits, health and safety, training and education, diversity, community service, recruitment and retention, and employee communication.
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NEO Success Award
InfoCision has earned multiple Northeast Ohio (NEO) Success Awards, which are granted by the region’s largest business publication, Inside Business magazine. The Success Awards acknowledge business leaders for creating growth, wealth and jobs in Northeast Ohio.
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Top 10 Agency, CIS magazine
InfoCision is a top 5 outbound and top 20 inbound telemarketing company, according to Customer Interaction Solutions magazine. Since its creation in 1986, the Annual Top 50 Outbound Teleservices Agencies Ranking has served as a call center solutions guide for companies and organizations.
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CRM Excellence Award
The Customer Relationship Management (CRM) Excellence Awards were created by Customer Interaction Solutions magazine to honor companies whose products or services enhance customer relationships. InfoCision has earned four awards.
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Interactive Intelligence Ambassador Award
Created to honor the customer that most effectively promotes Interactive Intelligence (I3) contact center software, the Ambassador Award has been presented to InfoCision multiple times. In addition to converting all of its call centers to the I3 software, IMC was the first company to use Interaction Director for pre-call routing.
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Business Growth Award
The Cascade Capital Corporation created the Business Growth Awards to recognize sales and personnel growth in Northeast Ohio businesses. InfoCision has received this distinguished honor every year since 2001. InfoCision has earned nine Business Growth Awards to date and in 2007 was awarded the prestigious Legacy Award.
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