InfoCision’s hallmark is our unequalled reputation for quality. We are widely recognized as “the highest quality call center in the world”. This reputation stems from the fact that InfoCision is the only teleservices company to win the Marketing Via Phone (MVP) Quality Award presented by CUSTOMER magazine every year since the award’s inception in 1993. The majority of those years, InfoCision received the MVP Gold Award – the magazine’s highest honor.
CUSTOMER has been the premier publication in the call center, CRM and teleservices industries since 1982. CUSTOMER magazine bestows its MVP Quality Award to companies that demonstrate the utmost commitment to quality, excellence and customer service. The leading call center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories.
“MVP Quality Award winners have proven their sophistication of quality measures introduced to the contact center. These leading-edge companies have adopted new technologies and improved the standards for quality interaction,” said Rich Tehrani, CEO, TMC. “Each of the winning companies demonstrates a true commitment to high ethical standards, stringent policies and challenging goals.”