Craig Taylor
Chief Executive Officer

​Part of the ownership team, Craig Taylor works closely with company leaders to guide and direct operations at InfoCision Management Corporation. As Chief Executive Officer he focuses on the long-term strategy and growth of the company while building upon InfoCision’s core fundamental values. He also oversees InfoCision’s expansion construction projects.

Craig began working at InfoCision in 2003 and took on a full-time position in the Call Center in 2007. He worked his way up to fill such roles as Call Center Trainer, Supervisor, Account Executive, Operations Director and Executive Vice President before taking on his current role as CEO. During his tenure, Craig helped grow InfoCision’s consumer business by developing commercial marketing strategies and tools that allow the company to work efficiently across multiple divisions, regions and technology systems seamlessly. To position InfoCision for growth in the business-to-business market, Craig helped develop new tools and models such as InfoCision’s Rapid Response Routing (R3), speed to lead technology, and our Business Account Manager (BAM) model – which allows a BAM to take a customer through multiple, varied touch points throughout a contracted sale.

In addition to his work at InfoCision, Craig Taylor is an owner of Granite Golf Properties (GGP). GGP owns and operates Medina Country Club which is the flagship private club. In 2006 GGP opened two new semi-private golf clubs: Shale Creek in Medina County and The Quarry in Canton, Ohio. In 2010 the Quarry was ranked number three on the list of Ohio’s best public courses by GOLF Magazine.

Craig also sits on the executive advisory board of The Taylor Institute for Direct Marketing at the University of Akron. He is also the Treasurer of the Gary L. and Karen S. Taylor Family Foundation, dedicated to giving back to their community and helping those in need.

Craig graduated with honors from The Ohio State University with dual degrees in marketing, and transportation and logistics.

*InfoCision is the only teleservice company to win the MVP Quality Award presented by Customer Interaction Solutions magazine every year since its inception in 1993.
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