We've built our strong reputation in the telemarketing industry by providing clients across industries the best possible service and the highest return on investment. We do this by focusing on the key tenets our company was founded on: quality, compliance, creativity, practicality and strategy.
We recognize we're an extension of your organization and the interactions we have with your customers and donors can impact their commitment. Our dedicated account staff will craft a compelling message that speaks to your audience, and our Communicators will deliver your message to boost your bottom line.
By staying true to our time-tested, winning strategy (higher quality services produce superior results), InfoCision offers organizations a resource for consistent success on the phones. We employ the best people – committed professionals who do whatever it takes to get the job done – and we incorporate a unique calling environment, the highest quality processes, cutting-edge technology, and a meticulous devotion to compliance.
Phone: Connect With Customers
InfoCision's mature telemarketing specialists, our Communicators, receive in-depth training on every aspect of your organization and your customers or donors, and they handle each call with professionalism and care. Our proprietary script-on-screen technology and in-house consumer database, containing 150 demographic and psychographic data points, enable us to create a unique message for each caller. Our Communicators build relationships by connecting with your customers on a personal level and offering resources to meet their specific needs. Our people are the reason InfoCision has a proven track record of outperforming our competitors.
The numbers speak for themselves:
- Mature Communicators with an average tenure of 4+ years
- Handled 12 million calls last year
- 90 percent of all calls answered in less than 20 seconds
- Less than 5 percent abandon rate
- Only company to win the MVP Quality Award every year since 1993