Product Update:
Instant Fax and E-mail

In addition to providing expert inbound and outbound teleservices, our Communicators can connect to customers and donors through instant E-mail, fax and Web chat.  InfoCision’s multi-media blending capabilities allow us to integrate a variety of media without interference with call center activities.  With this technology, Communicators are able to quickly respond to customers’ and donors’ needs without missing a beat. 

Back to Issue 9 / March 2008