Product Update: Inbound Teleservices

When the leading provider of outbound telephone fundraising dedicates its full attention and resources to your inbound teleservices needs, you get quality, technology and performance like never before.  InfoCision has 25 years of call center experience and employs time-tested strategies to help you reach your ultimate goal of cultivating donors and customers who provide more generously over a longer period of time.

See what InfoCision inbound can do for your organization.

Generate Leads and Sales

• Sell products and offer event registration using InfoCision's check by phone and credit card technology.
• Track media campaigns and direct mail directly with a toll-free number.
• Take orders or donations 24 hours a day using InfoCision’s Interactive Voice Response system.
  

Reduce Costs

• InfoCision can provide overflow and after-hours service at a fraction of the internal cost.
• Outsourcing decreases your employee hiring, benefit, management and training costs.
• Innovative techniques like true call blending, shared and combination environments save you money.

Improve Relationships

• InfoCision has 25 years of experience building relationships with members and customers just like yours.
• Communicators get four weeks of initial training and subsequent customer-specific training, allowing them to represent you as well as your own staff.
• InfoCision can fulfill requests for information immediately using the latest technology.
  

Back to Issue 5 / September 2007