INFOCISION MANAGEMENT CORPORATION
Your Source for Experts in Contact Center Technology
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InfoCision employs seasoned technology professionals who can provide bylined articles, background information, or are available for interview on any of the topics below. We’re here to help you get timely and accurate information.
Please contact Gretchen Fri at 330.670.5079 or Gretchen.fri@infocision.com to be put in contact with the expert you need.
- ACD/switches and more
- Advanced call routing
- Business Intelligence
- IP Telephony
- IVR
- Predictive dialers
- Click-4-Callback
- PURL
- Email as a marketing campaign add-on
- Web shopping cart
- Fulfillment and direct mail technologies
- Broadcast email
- Text chat – web based
- Text – cell phones
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