InfoCision Winter Marketing Solutions Magazine Hot Off The Press
January 15, 2014
InfoCision’s latest Marketing Solutions magazine features our longtime client Little Tikes.
Little Tikes is multi-national manufacturer and marketer of high-quality and innovative children's toys. In business since 1970, you undoubtedly have either had or seen one of their iconic Cozy Coupe cars; one of their most famous products since its debut in 1979. The car is the top-selling car in the USA beating out popular actual car models such as the Honda Accord.
Finding a partner that shares their culture of excellent customer service was key for Little Tikes’ continued growth and success. By trusting a partner like InfoCision, who specializes in building relationships, the Little Tikes staff is able to focus on their core mission of delighting parents and children alike with their high-quality, durable, safe and imaginative toys.
To read more about the Little Tikes story, please check out the latest issue of InfoCision’s Marketing Solutions magazine. You’ll also find useful articles about:
utilizing chat to keep customers engaged when their interest is at a peak
the value of happy and engaged employees
strategic call routing’s impact on the customer experience
how new technology is providing an improved caller experience while driving revenue
maintaining compliance in today’s highly regulated mobile environment
Our clients are the household names most consumers know and depend
on. As a leading provider of contact center solutions, we serve many
verticals from technology to health care to financial services to
pharmaceutical and telecommunications, as well as providing inbound and
outbound marketing for nonprofit, religious and political organizations.
No matter what market, we help establish brand, build customers, create
marketing strategies and integrate teleservices into the marketing mix.
Our customized core solutions can be deployed individually or combined
to create a multichannel strategy that includes inbound and outbound
teleservices, direct mail, fulfillment, email, Ecommerce, and business
intelligence to name a few. Founded in 1982, InfoCision employs more
than 4,000 in 35 call centers throughout Ohio, Pennsylvania, and West