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Tuesday, June 18, 2013 - InfoCision to donate to Smile Train via social media campaign during Wimbledon’s Gentlemen’s Single Final
InfoCision to donate $15 to Smile Train for every share or retweet tagged #SmileyGraph during the Gentleman's Single Finals at Wimbledon, July 7.
Friday, June 07, 2013 - What Drives the Intelligent Contact Center - Electronic Retailer magazine
Call centers are often over looked when marketers map a customer's journey to purchase a product. InfoCision Chief of Staff Steve Brubaker discusses why that's a mistake.
Thursday, May 30, 2013 - InfoCision Releases New Education Market Online Inquiry Response Case Study
Online inquiries from potential students are skyrocketing. Check out InfoCision's NEW case study and see how we're driving increased conversion rates.
Tuesday, May 21, 2013 - How to leverage your Big Data to generate Big Results
Big Data allows us to personalize our marketing offers and create a more engaging experience. That sounds great in theory… but how do you really do that? Find out in our latest blog post.
Thursday, April 25, 2013 - Bad customer experiences are a brand killer, says study
Did you know that 95 percent of people will tell others about a bad customer experience? Can you really afford to provide bad customer service? Check out our latest blog.
Friday, April 26, 2013 - InfoCision will be at SOCAP Symposium 2013 in NOLA
InfoCision will be at SOCAP Symposium 2013 in New Orleans, and once again sponsoring the Pre-Finale Happy Hour Tuesday, April 20 from 5:30-6:30.
Tuesday, April 16, 2013 - US Post Office Issues Leave Marketers Hanging in Limbo
In our latest blog entry, we discuss the US Post Office's issues, and how they are impacting the direct marketing industry.
Tuesday, April 02, 2013 - InfoCision continues to set standard for call center quality with 20th consecutive MVP Quality Award
InfoCision Management Corporation was recently honored with its twentieth consecutive MVP (Marketing Via Phone) Quality Award from CUSTOMER magazine; and continues to be the only company to be honored every year since the award’s inception in 1993.
Wednesday, March 20, 2013 - InfoCision's Saves Program Featured Electronic Retailer Web Exclusive
Electronic Retailer is featuring InfoCision's Saves Program on its Website. http://www.electronicretailermag.com/2013/03/solve-customers-problems-retain-their-business/
Tuesday, March 12, 2013 - InfoCision Marketing Solutions Online Version Available
InfoCision's winter 2013 Marketing Solutions magazine is now available online http://bit.ly/12MqBVr.
Tuesday, March 05, 2013 - Tribute to Gary L. Taylor
Gary Taylor will be sadly missed by the community he called home. The Akron Beacon Journal has published a very nice tribute to Gary and his legacy. http://bit.ly/100VakN
Monday, March 04, 2013 - Legacy of Gary Taylor, Founder of InfoCision
Gary L. Taylor, founder of Akron-based InfoCision Management Corporation and philanthropist, passed away Saturday, March 2nd, just over three years since he initially fell ill after a heart attack suffered in 2009. He was 59 years old.
Monday, February 18, 2013 - Customer Experience - Contact center a vital stop in the customer journey
Creating an outstanding customer experience is vitally important for today’s marketers… But are you doing it right? Check out the latest blog from Chief of Staff Steve Brubaker.
Thursday, January 31, 2013 - InfoCision Named a National Top 150 Workplace
InfoCision has been named one of America’s Top 150 Workplaces by WorkplaceDynamics based on feedback gathered through an objective employee survey.
Wednesday, January 16, 2013 - The Value of the First Impression
InfoCision Vice President of Training and Development Monica Ross discusses the importance of first impressions in creating an outstanding customer experience.
*InfoCision is the only teleservice company to win the MVP Quality Award presented by Customer Interaction Solutions magazine every year since its inception in 1993.
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