About Us Media Center Careers Contact Us
InfoCision : THE highest quality call center in the world!®
Markets We Serve Product & Service Offerings The InfoCision Difference Technological Capabilities Our People Regulatory Compliance

Take the Split Test Challenge
Dedication to Compliance
Technology, advocacy & a dedicated team
Untangling the sticky web of telemarketing legislation can be exhausting, but InfoCision can lighten the burden.  It is our position that we, not our clients, are primarily responsible for meeting all state and federal requirements on every program. With 25 years of experience managing regulatory compliance, a dedicated team of regulatory compliance experts, and state-of-the-art technology, InfoCision will give you the peace of mind that comes with knowing your campaign is 100 percent compliant with state and federal laws. 

InfoCision is dedicated to the concepts of individual privacy and ethical business practices. We comply fully with all applicable laws and regulations, including the FCC's Telephone Consumer Protection Act (TCPA) and the FTC's Telemarketing Sales Rule (TSR).  InfoCision spent $3.5 million last year on technology and resources to ensure complete compliance with all new regulations. 

In addition to developing, implementing and auditing specific controls throughout the corporation relating to all legal compliance issues, our regulatory compliance team is also involved in lobbying efforts to help achieve fair legislation for the teleservices industry.  In addition to ensuring InfoCision's compliance with the recent changes to the TSR and the TCPA, they coordinate the multitude of individual state legal requirements.

As an active member of the American Teleservices Association, Society of Consumer Affairs Professionals and the Direct Marketing Association, InfoCision is intimately involved in the constantly changing environment of regulations affecting call centers today. Our diligence in this area has prevented us from ever being the subject of any legal action related to infractions of state or federal telemarketing laws.

 

*InfoCision is the only teleservice company to win the MVP Quality Award presented by Customer Interaction Solutions magazine all 15 years since its inception.