InfoCision’s multi-media blending capabilities allow us to integrate email, chat and fax into our call center activities without missing a beat on inbound and outbound calls.

With these technologies at their fingertips, Communicators are able to respond to customers’ needs quickly and easily.

InfoCision’s premiere Web messaging technology, CLICK4CHAT®, enables visitors to your website to exchange real-time messages with a trained specialist at the click of a button. InfoCision’s skilled and knowledgeable Communicators will respond to your online chat requests – representing your organization, answering customer questions and providing additional support.

Combine the advantages of phone and Web to provide maximum communication support for your customers. With InfoCision’s innovative CLICK4TALK®, visitors to your website simply click to talk live with an InfoCision Communicator who will address their individual service needs.

Online communication is all about giving your customers options. With CLICK4CALLBACK® from InfoCision, customers (or potential customers) inform you when they want to receive a call. Visitors just click and an InfoCision Communicator promptly makes contact on behalf of your organization.