As the nation’s leading call center company, InfoCision operates all 30 of its centers right here in the United States. We believe that only Communicators here in America can truly understand the regional and cultural nuances of our clients’ customers and donors. When it comes to building lasting relationships, we speak their language.
In fact, many companies have noticed the domestic advantage and are leaving their offshore outsourcing partners for InfoCision. Why? Because we can provide them the peace of mind that comes with knowing that their customers are satisfied, their programs comply with government regulations and their customers’ privacy is protected.
Considering that fines for non-compliance can reach $11,000 per call, companies that sacrifice call center quality for short-term savings in operations end up losing customers in the long run.