We’re excited to announce that we’re an Outsourcing Provider of the Year Finalist for the 2018 CCW (Customer Contact Week) Excellence Awards! The CCW Excellence Awards are dedicated to world-class thinking, creativity and execution across the full spectrum of contact center functions.
Winners, runners-up, and honorable mentions will be awarded at the CCW Expo in Las Vegas this June. These awards are some of the most prestigious in the industry, and InfoCision is honored to be a finalist in not one, but two categories!
InfoCision was recognized for being a provider that acts as a strategic partner in improving service and increasing efficiency for its clients. Our ability to hire and train multi-skilled agents, motivate and empower agents and measure performance and communicate metrics with our clients helps us continue to deliver world-class service to the brands and organizations we represent.