Your Trusted Brand Ambassadors

The InfoCision Community

Find Out Latest Industry Information

Company News

June 20th, 2018

InfoCision Named 2018 Outsourcing Provider of the Year

June 21, 2018- Customer Contact Week (CCW), presented by Five9, held its CCW Excellence Awards Gala Tuesday, June 19th at The Mirage in Las Vegas.  Honoring and recognizing the most innovative organizations and executives in the contact center industry, over 2,500 individuals attended the prestigious night.   InfoCision is honored to have not only received […]

Read Full Post

June 6th, 2018

InfoCision Makes Massive Donation to Help Fight Hunger

Our Austintown Call Center recently participated in Red Nose Day to benefit the Second Harvest Food Bank of Mahoning Valley, a member of Feeding America.  Red Nose Day is a global effort to raise awareness and funds for impoverished children across the world. Last year, our Austintown location donated 419 pounds of food, only to […]

Read Full Post

May 10th, 2018

InfoCision Honored as Outsourcing Provider of the Year Finalist

We’re excited to announce that we’re an Outsourcing Provider of the Year Finalist for the 2018 CCW (Customer Contact Week) Excellence Awards! The CCW Excellence Awards are dedicated to world-class thinking, creativity and execution across the full spectrum of contact center functions. Winners, runners-up, and honorable mentions will be awarded at the CCW Expo in […]

Read Full Post

May 4th, 2018

InfoCision Finalist for CCW Excellence Award

We’re excited to announce that we’re a Best Training and Development Program (Vendor) Finalist for the 2018 CCW Excellence Awards! The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. Highlighting InfoCision’s world-class thinking, creativity and execution, our application discussed some […]

Read Full Post

February 26th, 2018

Good as Gold! InfoCision Awarded for Excellence

Recently, Comcast hosted their 2018 National Sales Summit in Key Biscayne, Florida. This was the first summit that Comcast had invited their eight approved vendors to participate in, alongside with their internal call center teams. InfoCision’s Commitment to Excellence was showcased when they were recognized with the 2018 Telesales Innovation Champion award – beating out […]

Read Full Post

May 9th, 2017

InfoCision Celebrates 35 Years!

Akron, Ohio, May 5, 2017 – InfoCision Management Corporation kicked-off its 35th Anniversary celebration May 4th, the day of its founding 35 years ago. Beginning in 1982 with only two employees, InfoCision now employs over 3,500 in 12 locations. The company has grown into one of the country’s largest teleservices companies with an unmatched reputation […]

Read Full Post