As I’ve mentioned many times over this past year, InfoCision is celebrating 30 years of business in 2012 and it truly has been wonderful celebrating with all the communities and employees we have built relationships with over the years. On Tuesday we had a special guest, the honorable Mayor of Green, Richard Norton stop by and give InfoCision the prestigious honor of receiving a proclamation from the city of Green. We have been in Green since 1987 and it was our first call center location outside the City of Akron. The community has always been extremely supportive in helping us meet our expansion needs. In 2011 we finished a major 52,000 square foot call center expansion, which added approximately 200 jobs to the call center. We now employ over 500 people in Green!
Call Centers are all about relationships
On the drive back from Green, I began to think about how long we have been in business and all of the relationships we have cultivated over the years. The focus we have put on building relationships isn’t just something we do internally; we do it externally as well. We have things like a dedicated account staff, a well-trained IT team and experienced communicators, all of whom build relationships with our clients and their customers.
At InfoCision we take the time to meet with our clients, understand their overall goals and do whatever it takes to make sure those goals are met. We also understand that when you respect your employees and the community you work in, you are rewarded with hard work and gratitude from all parties involved. That is why I would like to take the time to thank Mayor Norton and the entire community of Green for this proclamation and more importantly, a great partnership that has truly stood the test of time.