I am pleased to share with you that InfoCision just received word that we have once again been certified as a Level 1 Payment Card Industry (PCI) Service Provider and also a Professional Association for Customer Engagement (PACE) Self-Regulatory Organization (SRO).
As every business leader knows, there are always going to be times when an organization must take risks. However, when it comes to consumer data security and regulatory compliance, taking risks should never be an option. When selecting a contact center to work with it is important to consider an organization’s track record and reputation for upholding the highest standards when it comes to the critical matters of security and compliance.
Level 1 PCI Service Provider
We understand that our clients are entrusting us with important consumer information and they deserve full confidence that their customer’s credit card information will be handled with extreme care and security.
Level 1 is the highest a company can achieve and it demonstrates our adherence to the PCI Data Security Standard requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. In our call center operations, it means that we make sure your customers’ payment card data is being kept safe throughout every transaction and protected against data breaches.
Here at InfoCision, our policy is that WE, not our clients, are primarily responsible for meeting all state and federal requirements. As a company, your reputation is too important to leave to chance so we have invested in technology and a dedicated team of regulatory compliance experts to give you peace of mind in all aspects of campaign management.
InfoCision first received PACE-SRO certification in 2009, becoming only the second company world-wide to achieve this honor. This is an important distinction because it validates that we are following industry best practices while delivering a standard of quality expected by customers. To achieve this, we undergo an annual assessment conducted by an external audit that determines which companies are in compliance with regulations imposed by the FTC.
If you have any questions about data security or regulatory compliance please leave me a comment and I’d be glad to answer.