Are You CCPA Compliant? Let Us Help!

As of January 1st, 2020, the law will require certain companies to provide an inbound phone number option to all customers and employees in California to request how the company collects, uses, and discloses their personal information. Here at InfoCision, we have developed a full turnkey phone and case management solution. We can help you … Continued

Let a Contact Center Services Provider Make the Holidays Happy

Every C-level executive and contact center manager can feel it coming; the holiday season is rapidly approaching, which means every department is going to be extremely busy from Thanksgiving until New Year’s. In the past, you may have strived to just “get through” or “survive” this hectic time, and with the amount of pressure that … Continued