Searching the Internet to find out what your customers are saying about you is overwhelming. Use Social Chat and Social Response to simplify the process of searching and responding. Keep your customers happy and engaged.
Join the party where everyone is talking about you!
Respond to your customers when they reach out for customer service needs, positive or negative product concerns or reviews on your corporate Facebook, Twitter, YouTube, or Instagram accounts.
Socialize with your customers when they recommend or promote your product. Find your brand’s influencer network to amplify your message, build better
relationships and solidify brand loyalties.
Visualize your social media landscape with simple performance dashboards that include performance metrics, Likes, Shares and Comments.
Protect your brand’s reputation by serving your customers where and
when they want to talk to you. Mitigate risk through analysis, virality maps, and real-time alerts.