Your Trusted Brand Ambassadors

We Are InfoCision

Company Overview

Founded in 1982, Gary and Karen Taylor started InfoCision Management Corporation as a marketing consulting company operating out of their home in Akron, Ohio. Nearly 35 years later, and with numerous locations throughout Ohio, Pennsylvania and West Virginia, InfoCision merges comprehensive capabilities with a customized, personal approach to our clients. Our quality and versatility translates to superior results and a higher ROI for our clients.

Guiding Principles

We maintain the highest quality workforce by embodying three core principles into our workplace culture. Our Commitment to Excellence highlights our uncompromising pledge to quality and distinction. Whatever It Takes reflects our willingness to go beyond the call of duty, to ensure we deliver the highest quality results. Working Smarter is our operating concept that pertains to a variety of corporate aspects – from eliminating waste to investing in technologies that enable more efficient operations.

Our Mission

InfoCision’s mission is to provide direct marketing solutions that deliver our clients the highest possible return on investment (ROI). We achieve our vision of being the highest quality marketing solutions partner by helping our clients build stronger relationships with their target audience, ensuring we make and take the highest quality calls, and by creating an upbeat, positive workplace. Our philosophy has been, and always will be, to provide the highest quality services to our valued customers.

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Our Communicators,
Your Brand

Our high quality results are a product of our high quality Communicators. They relay your message to customers and donors to help you build long lasting relationships.

  • Skilled – Our Communicators are assigned to programs based off their skills, proficiencies and passions. We employ skills-based routing so that calls are routed to the most experienced and knowledgeable Communicators for a particular product, service or program.

  • Knowledgeable – All our Communicators receive in-depth, program-specific training so they have a true understanding of your organization and your customers or donors.

  • Professional– We are the brand ambassadors for your company. Our specially selected Communicators are mature, experienced professionals – ensuring every phone call portrays a positive perception of your organization.

Marketing Account Teams

InfoCision Accounting Services
InfoCision Accounting Services

Each client receives a single point of contact backed up by a team of marketing specialists, who are ready to address your every need. Your Account Management Team gives you one-stop access to our entire staff - from creative strategists to technical services to call center operations.

InfoCision Accounting Services
InfoCision Accounting Services

Our Account Staff have always been a key differentiator for InfoCision. The dedicated teams provide feedback, analysis, and program management that is unmatched in the industry. Our teams are made up of talented individuals carefully selected to serve the clients in each industry.

InfoCision Accounting Services
InfoCision Accounting Services

InfoCision’s talented account teams will build a custom program tailored to your organization’s goals. Rely on our proven methods to guide your telemarketing program through its complete cycle to deliver you winning results.

Executive Team

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Technology Experts

IT Client Services

Technology fuels our industry – that’s why we heavily invest in it! Our cutting edge technology allows our clients’ programs to run optimally. We have an entire building dedicated to our IT team. The result: customizable, integrative solutions for every need, every program, and every industry.

See what our IT team has been creating. LEARN MORE

Industries

Primary Industries We Serve:

Our Clients

Just a Few of the 150+ Brand Name Clients We Represent:

Awards