Contact Center Solutions that Deliver Results
Empowering global connections with unparalleled customer service and call center solutions
40
years expertise
30%
improvement on your ROI
90%
agent retention rate
Global Expertise in Call Centers
With over 40 years of experience in the contact center industry, we have a deep understanding of what it takes to deliver excellent customer service. We operate in 30+ states inthe US, Puerto Rico, Mexico, and the Philippines, and our 90% retention rate is a testament to our commitment to providing our clients with the best possible service.
Superior Service Across Industries
Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele. Whether your business needs consist of consumer services, business-to-business relations, or fundraising efforts, we have the solution to help you achieve your business goals.
Inbound & Outbound Sales
Inbound & Outbound Fundraising
Customer Service & Care
Lead Generation
Business to Business
Direct to Consumer Marketing
Inbound Direct Response Television
Chat / SMS / Email / Social Media
Flexible, Scalable, Customized Solutions
Global Reach
Domestic, nearshore and offshore call center solutions in traditional brick and mortar, work at home or InfoHub solutions.
Business Intelligence
Utilize every aspect of your data. Create adaptable models to reach peak performance.
Omni-Channel Solution
Reaching customers with the right message, at the right time, through the right medium.
Woman Owned
Women Business Enterprise (WBE) Certification
Trusted by Leading Brands
Why take our word for it? While we know it is in your business’ interest to partner with us, let our client testimonials advocate on our behalf. We partner with the nation’s top brands, including Fortune 500 companies, leading nonprofit organizations, and small business associations with which we provide award-winning services.