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Contact Center Solutions that Deliver Results

Empowering global connections with unparalleled customer service and call center solutions

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years expertise


improvement on your ROI


agent retention rate

Global Expertise in Call Centers

With over 40 years of experience in the contact center industry, we have a deep understanding of what it takes to deliver excellent customer service. We operate in 30+ states inthe US, Puerto Rico, Mexico, and the Philippines, and our 90% retention rate is a testament to our commitment to providing our clients with the best possible service.

Superior Service Across Industries

Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele. Whether your business needs consist of consumer services, business-to-business relations, or fundraising efforts, we have the solution to help you achieve your business goals.

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Inbound & Outbound Sales

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Inbound & Outbound Fundraising

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Customer Service & Care

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Lead Generation

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Business to Business

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Direct to Consumer Marketing

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Inbound Direct Response Television

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Chat / SMS / Email / Social Media

Flexible, Scalable, Customized Solutions

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Global Reach

Domestic, nearshore and offshore call center solutions in traditional brick and mortar, work at home or InfoHub solutions.

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Business Intelligence

Utilize every aspect of your data. Create adaptable models to reach peak performance.

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Omni-Channel Solution

Reaching customers with the right message, at the right time, through the right medium.

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Woman Owned

Women Business Enterprise (WBE) Certification

Trusted by Leading Brands

Why take our word for it? While we know it is in your business’ interest to partner with us, let our client testimonials advocate on our behalf. We partner with the nation’s top brands, including Fortune 500 companies, leading nonprofit organizations, and small business associations with which we provide award-winning services.