Little Tikes is serious about fun and customer service

Latest InfoCision Marketing Solutions Magazine now online

ltI am pleased to share with you InfoCision’s latest Marketing Solutions magazine featuring our longtime client Little Tikes.

Little Tikes is multi-national manufacturer and marketer of high-quality and innovative children’s toys. In business since 1970, you undoubtedly have either had or seen one of their iconic Cozy Coupe cars; one of their most famous products since its debut in 1979. The car is the top-selling car in the USA beating out popular actual car models such as the Honda Accord.

Finding a partner that shares their culture of excellent customer service was key for Little Tikes’ continued growth and success. By trusting a partner like InfoCision, who specializes in building relationships, the Little Tikes staff is able to focus on their core mission of delighting parents and children alike with their high-quality, durable, safe and imaginative toys.

To read more about the Little Tikes story, please check out the latest issue of InfoCision’s Marketing Solutions magazine. You’ll also find useful articles about:

  • utilizing chat to keep customers engaged when their interest is at a peak
  • the value of happy and engaged employees
  • strategic call routing’s impact on the customer experience
  • how new technology is providing an improved caller experience while driving revenue
  • maintaining compliance in today’s highly regulated mobile environment

I encourage you to check out the latest InfoCision Marketing Solutions and let me know what you think by commenting below.