Latest InfoCision Marketing Solutions Magazine now online

ltI am pleased to share with you InfoCision’s latest Marketing Solutions magazine featuring our longtime client Little Tikes.

Little Tikes is multi-national manufacturer and marketer of high-quality and innovative children’s toys. In business since 1970, you undoubtedly have either had or seen one of their iconic Cozy Coupe cars; one of their most famous products since its debut in 1979. The car is the top-selling car in the USA beating out popular actual car models such as the Honda Accord.

Finding a partner that shares their culture of excellent customer service was key for Little Tikes’ continued growth and success. By trusting a partner like InfoCision, who specializes in building relationships, the Little Tikes staff is able to focus on their core mission of delighting parents and children alike with their high-quality, durable, safe and imaginative toys.

To read more about the Little Tikes story, please check out the latest issue of InfoCision’s Marketing Solutions magazine. You’ll also find useful articles about:

  • utilizing chat to keep customers engaged when their interest is at a peak
  • the value of happy and engaged employees
  • strategic call routing’s impact on the customer experience
  • how new technology is providing an improved caller experience while driving revenue
  • maintaining compliance in today’s highly regulated mobile environment

I encourage you to check out the latest InfoCision Marketing Solutions and let me know what you think by commenting below.