Last Updated: June 10, 2025
InfoCision Management Corporation and its affiliates (“InfoCision,” “we,” “us,” “our”) respect your privacy. This Privacy Policy (“Privacy Policy” or “Policy”) describes how we collect, use, and disclose your personal information and any rights you may have with respect to such information. It governs personal information we collect through our website(s), microsite(s), and mobile website(s) (collectively, “Sites”) and personal information we collect from you or third parties through any other means to provide our services or perform other business activities (collectively, “Services”).
The Policy does not apply to (1) personal information we process solely as a service provider on behalf of our clients or (2) personal information we process in an employment context, such as information collected from or about job applicants or employees.
Please read this Privacy Policy before using our Sites or Services. By Accessing or using our Sites or Services, you agree to this Policy. California residents should also read our California Privacy Notice, which supplements this Policy.
1. About This Privacy Policy
Privacy policy changes
This Privacy Policy is subject to change. We encourage you to review it frequently for amendments. Unless otherwise stated, changes are effective immediately upon posting and you accept these changes by continuing to use the Sites or Services. If we determine that one or more changes to this Policy will result in the use of previously collected personal information in a materially new way, we will provide you notice of such change(s) and take any additional actions required by applicable law.
Conflict between this policy and laws and regulations
When federal, state, or local laws or regulations require a higher level of protection for your personal information, they take precedence over this Privacy Policy.
2. Information We Collect
Personal information we collect in a business-to-business context
We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“personal information”). The types of personal information we collect about you will vary based on how you use the Sites and/or Services and your relationship with us, but may include:
- Identifiers such as name, work address, email address, phone number;
- Internet or other electronic network activity information such as IP address, device specifications, browsing and search history, clicks, information about how you interact with our emails and digital advertisements, and other data collected by cookies and similar technologies;
- Geolocation data such as non-precise geographic location indicators from mobile devices, websites, and physical addresses;
- Audio, electronic, visual, or similar information such as call recordings, email conversations; and
- Professional or employment information such as employer, title.
Personal information we collect in other contexts
We may collect the following categories of personal information:
- Identifiers such as name, address, email address, phone number, record identifier, date of birth;
- Characteristics of protected classifications under applicable law such as age, marital status, gender, military or veteran status, ethnicity, religion;
- Other demographic information such as the number and approximate ages of children, what language(s) you speak, the number of persons living at the property, pet ownership status, political affiliation, household and expendable income;
- Commercial information such as records of products and services purchased or charitable contributions, property information, home ownership or purchase records, credit card ownership status;
- Internet or other electronic network activity information such as IP address, device specifications, browsing and search history, clicks, information about how you interact with our emails and digital advertisements, and other data collected by cookies and similar technologies;
- Geolocation data such as non-precise geographic location indicators from mobile devices, websites, and physical addresses;
- Medical or health information assigned at a household level based on survey responses provided to third parties;
- Professional or employment information such as employer, title, occupation;
- Education information such as education level; and
- Inferences drawn from other personal information that relate to your preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes (e.g., consumer interest, propensity to purchase, and wealth models).
Some of the personal information listed above, including ethnicity, religion, and medical or health information, may be considered sensitive personal information under applicable privacy laws. We do not collect sensitive personal information when applicable law requires consent or provides opt-out rights. Additionally, some of the personal information listed above may be considered “personal information” as defined in Cal. Civ. Code § 1798.80(e).
Deidentified and aggregate information
We may deidentify or aggregate personal information or other data we collect and may use and disclose it for any business purpose permitted by applicable law. Once deidentified or aggregated, this data is no longer considered personal information because we cannot reasonably associate it with an identifiable person.
Usage data and sites activity
We automatically collect information in connection with the actions you take on our Sites (“usage data”). For example, each time you use our Sites, we automatically collect the type of web browser you use, the type of device you use, your operating system and version, your internet service provider, your IP address, the pages you view, referring and exit pages, the date and time of your visit, the number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If we can reasonably associate this information with you, we treat it as personal information under the categories of Identifiers or Internet or other electronic network information, as appropriate. If we cannot reasonably associate this information with you, we treat it as usage data.
Communication recordings
We may record calls and retain the content of text messages, chat transcripts, emails, and other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.
3. How We Collect Information
From you
We may ask you to provide us with personal information when you communicate with us online or offline. You are not required to provide us your personal information; however, if you choose not to provide the requested information, you may not be able to use some features of the Sites or Services, or we may not be able to fulfill your requested interaction. We may also capture personal information when you contact us by phone, email, or through other means.
Third-party data sources
Where permissible, we may collect personal information from third-party data sources such as data brokers, trade associations, marketing agencies and partners, analytics firms, and government agencies.
Cookies and other automated tools
We and third parties may use cookies (small text files placed on your computer to identify your computer and browser), log files, beacons, pixels, and other automated tools (collectively “cookies”) to collect personal information and usage data, track your interaction with our Sites, improve the experience of the Sites and Services, and conduct cross-context behavioral or targeted advertising (collectively “targeted advertising”).
We may use the following types of cookies:
- Strictly Necessary: These cookies are essential to operate the Sites and provide you with services you have requested.
- Advertising Cookies: These cookies allow us and third parties to learn more about you, including your use of our Sites and other websites, and advertise products or services that might interest you as further indicated below.
- Analytics Cookies: These cookies help us and third parties understand how our Sites are working and who is visiting our Sites.
Among other tools, our Sites may use Google Analytics to collect and process personal information and usage data. Click here to learn more about how Google uses your information.
You can opt-in or opt-out of certain types of cookies by managing your “Cookies Preferences.”
If you arrive at our Sites by “clicking through” from another website, we and third parties may receive additional information from that website such as the terms you searched that led you to our Sites. You should review the Privacy Policy of any website from which you reached our Sites to determine what information the operator collects and how it uses such information. We may retain information about you provided to us by other websites and will use it in accordance with this Privacy Policy. We may associate such information with other usage data or personal information.
Targeted advertising
Depending on your cookie preferences, we may work with third-party advertisers, search providers, and ad networks (“Advertisers”) to learn more about you and show you ads or other content that we believe would be relevant to you. Advertisers may collect and use information about your use of our Sites or Services as well as other websites and services. These companies may use cookies to collect and use your information. We and/or Advertisers may also append other data to the data collected by Advertisers to create an interest profile of individual users. Our Privacy Policy does not cover any use by an Advertiser of information that they may collect from you. Advertisements may be shown via our Sites or on third-party websites.
If you want to reduce the volume of targeted advertising you receive, you can also visit the Digital Advertising Alliance (DAA) Consumer Choice Page and/or the Network Advertising Initiative Consumer Opt-Out Page. These websites allow you to opt-out of participating targeted advertising networks. Opt-outs are device and browser specific; therefore, you will need to set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences; however, these organizations may offer browser extensions that help preserve the opt-out preferences you set. Please note that opt-outs only apply to targeted advertising. You may still receive other types of online advertising.
Information from advertisements
If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement and your interactions with it (e.g., item clicked, date, and time).
Social media features
The Sites may include social media features, such as Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter widgets. These features may collect information about your IP address and the pages you visit on our Sites as well as other personal information. A cookie may be set to ensure that a feature properly functions. Your interactions with features are governed by the privacy policies of the companies that provide them and you should review the relevant privacy policies before interacting with these features.
4. How We Use and Disclose Information
Personal information collected in a business-to-business context
We may use personal information collected in a business-to-business context for general business purposes, such as:
- To provide the Sites and Services;
- Marketing and analytics: to send communications and offers for our or third parties’ products or services, and perform analytics;
- Collections: to collect on outstanding balances;
- Other company communications: to otherwise communicate with you;
- Website use and analytics: to provide you with access to and use of our Sites and Services, analyze individuals’ use of our websites, including the use of third-party web analytics services;
- Product research: to conduct research and analysis for maintaining, protecting, and developing services;
- Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities;
- Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others;
- Information security and fraud prevention: to operate information security and anti-fraud programs; and
- Other purposes: as otherwise described to you at the point of collection, with your consent, or as otherwise required by applicable laws.
Consumer information
We may use personal information collected about consumers for the following purposes:
- Client services: to provide marketing, recruitment, customer service, or other services to our clients;
- Profiling: to create inferences that relate to your preferences, interests, characteristics, predispositions, behavior, and attitudes (e.g., consumer interest and propensity to purchase or donate models);
- Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities;
- Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others; and
- Other purposes: as otherwise described to you at the point of collection, with your consent, or as otherwise required by applicable laws.
Reviews and testimonials
If you provide a review or testimonial, we may post it publicly on our Sites or in other advertising materials. By providing a review or testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.
Service providers
We may disclose your personal information to other businesses to provide services to us or to assist us in providing our Sites and Services. Examples include fulfillment and account servicing vendors, payment processors, customer service providers, marketing and communications vendors, delivery services, data analytics vendors, research and development vendors, IT and network administration vendors, professional service firms, other administrative services providers.
Third-party selling and sharing
We may disclose personal information to advertising, social media, and analytics companies in ways that qualify as a “sale” or “sharing” (for targeted advertising purposes) under applicable privacy laws. These third parties may use your personal information for their everyday business purposes, including marketing.
Other third-party disclosures
We may occasionally disclose your personal information to third parties for purposes that do not constitute a sale or sharing (for targeted advertising purposes). For example:
- To comply with the law;
- To respond to legal requests (including court orders, investigative demands, and subpoenas) if, in our discretion, we believe it is necessary or appropriate;
- To prevent or stop any illegal, unethical, or legally actionable activity;
- To protect the safety, property, or rights of ourselves, consumers, or any other third party;
- In connection with a proposed or actual merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets (whether by private sale, through operation of law, as part of a divestiture plan, or otherwise), or similar corporate transaction;
- To businesses controlling, controlled by, or under common control with us; and
- For additional purposes with your consent or at your direction.
Summary of privacy practices
This chart summarizes our privacy practices, by category of personal information, as contemplated under certain privacy laws. Please note that we may not use or disclose each data element within a given category of personal information for the same purposes.
| Category of Personal Information | Purposes of Processing | Disclosures |
| All categories | Business operations Compliance As described to you at the point of collection or with your consent | Service Providers. We may disclose each category of personal information to service providers. Third parties. We may disclose each category of personal information for the purposes listed in the “Other third-party disclosures” subsection. |
| Identifiers | For each purpose outlined in this privacy policy | Advertising, social media, and analytics companies. We disclose this information to these companies for marketing and analytics purposes. This may qualify as a sale (or sharing for targeted advertising purposes) under certain privacy laws. |
| Characteristics of protected classifications | Client services Profiling and analytics | We do not sell this information or share it for targeted advertising purposes. |
| Other demographic information | Client services Profiling and analytics | We do not sell this information or share it for targeted advertising purposes. |
| Commercial information | For each purpose outlined in this privacy policy | We do not sell this information or share it for targeted advertising purposes. |
| Internet or other electronic network activity information | To provide the Sites and Services Marketing and analytics Other company communications Website use and analytics Information security and fraud prevention | Advertising, social media, and analytics companies. We disclose this information to these companies for marketing and analytics purposes. This may qualify as a sale (or sharing for targeted advertising purposes) under certain privacy laws. |
| Geolocation data (non-precise) | For each purpose outlined in this privacy policy | We do not sell this information or share it for targeted advertising purposes. |
| Audio, electronic, visual, or similar information | To provide the Sites and Services Marketing and analytics Collections Other company communications Information security and fraud prevention | We do not sell this information or share it for targeted advertising purposes. |
| Professional or employment information | For each purpose listed in this privacy policy except (i) website use and analytics and (ii) information security and fraud prevention | We do not sell this information or share it for targeted advertising purposes. |
| Education information | Client services Profiling | We do not sell this information or share it for targeted advertising purposes. |
| Inferences drawn from other personal information | Client services Profiling | We do not sell this information or share it for targeted advertising purposes. |
| Sensitive personal information: medical or health information | Client services Profiling | We do not sell this information or share it for targeted advertising purposes. |
| Sensitive personal information: ethnicity and religion | Client services Profiling | We do not sell this information or share it for targeted advertising purposes. |
5. Third-Party Websites and Links
The Sites or Services may contain links to third-party websites, including social media platforms. Please be aware that if you access these links, you will leave our site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy practices.
6. Data Security
We recognize the importance of safeguarding the confidentiality of personal information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.
7. Children and Minors’ Privacy
The Sites and Services are not intended for individuals under the age of 18 (“minors”) and we do not knowingly collect, sell, share, or disclose personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records.
8. Additional State Privacy Rights
If you are a consumer who resides in California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have additional rights to access and control your personal information. Exemptions may apply.
Right to opt-out from the sale or sharing of personal information
You have the right to direct us not to sell or share (for targeted advertising purposes) your personal information.
Right to know
You have the right to request twice per 12-month period that we provide you (i) the categories or specific pieces of personal information we collected about you; (ii) the categories of sources from which your personal information was collected; (iii) the business or commercial purpose(s) for which we collected your personal information; and (iv) the categories of third parties with whom we sold, shared, or disclosed your personal information, including the categories of personal information sold, shared, or disclosed to each and the purposes for doing so. We will not provide specific pieces of personal information unless you expressly request them. Residents of certain states may have the right to receive the names of third parties to whom we disclosed personal information.
To protect your personal information, you must provide the required information and/or documentation to verify your identity. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
Right to delete
You have the right to request that we delete any personal information we have collected about you. Exemptions may apply, for example if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations. To prevent unauthorized individuals from making deletion requests, you must provide required information and/or documentation to verify your identity. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law. We will retain a record of your deletion request as required by law.
Right to correct
You have the right to request that we correct inaccurate personal information we maintain about you. If you submit a correction request, we will provide instructions for you to provide us with optional documentation to support your request and we will consider it. We may decline to correct your personal information if a legal exemption applies such as if we determine that your request is fraudulent or abusive or if we determine, based on the totality of the circumstances, that your correction is more likely inaccurate than accurate. We may decide to delete your allegedly inaccurate personal information instead of correcting it. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
Right to appeal
You have the right to appeal our decision to deny, in full or in part, one or more of your privacy requests. We will process appeal requests within 45 days of receipt, subject to any applicable exemptions and extensions permitted by law. If we deny your appeal, we will provide you with a written explanation of the reasons for our decision. If you are not satisfied with our explanation for the denial of your appeal, you may have an additional right under certain laws to contact your state Attorney General to submit a complaint about the appeal results. In such case, we will provide you with instructions for doing so.
Submitting a privacy request
You can opt-in or opt-out of third-party data collections from our Sites that qualify as sales or relate to targeted advertising by setting your Cookie Preferences. You may also opt-out by using your browser or a browser extension to send us a Global Privacy Control (GPC) signal.
If you are a resident of a state that provides privacy rights and would like to exercise other privacy rights, you may submit a request by calling us at 1-888-803-8563 or submitting your request through our online privacy request form. After you submit your request, we may contact you to obtain additional information necessary to locate your record and/or verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We cannot process certain requests without verifying your identity, so please respond promptly to our request.
Authorized agent
If you are an authorized agent submitting certain types of privacy requests for another consumer, you must provide a copy of a lawful power of attorney or written signed authorization from the consumer (along with proof of your identity). After submitting the request, you will receive an email. You can respond to this email to provide the required documentation. We may contact you and/or the consumer on whose behalf you claim to act to verify your authorization.
Non-discrimination notice
We will not discriminate against any consumer for exercising their privacy rights under law or this Policy.
California “Do Not Track” Disclosure
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. At this time, our Site and Services do not respond to “do not track” signals. The Sites do, however, recognize GPC signals as noted above.
Contact Us
If you have any questions about our Sites, Services, or this Privacy Policy, please contact us at privacyrights@infocision.com or by mail at:
InfoCision
Attn: Privacy Manager
325 Springside Drive Akron, Ohio 44333
